About Us

About Sandooq in United Arab Emirates

We're on a mission to give businesses one modern platform to sell, manage inventory, and grow across every channel.

2020
Founded
50+
Team Members
10K+
Customers
7
Countries

Our Mission

To provide a reliable, easy-to-use POS and back-office suite that works anywhere, anytime. We believe technology should simplify operations, not complicate them, and help teams move faster with fewer tools.

Our Vision

We envision every business operating with enterprise-grade tools for sales, inventory, purchasing, accounting workflows, and multi-store growth. Our offline-first approach ensures continuity whether you're in a busy city or a low-connectivity region.

Our Values

Reliability

Build systems you can depend on, every single day.

Simplicity

Make complex technology accessible and easy to use.

Innovation

Continuously improve and adapt to changing needs.

United Arab Emirates

Built for retail realities in United Arab Emirates

Payment, tax, and operating needs vary by market, so Sandooq highlights capabilities that matter in this country.

FTA-compliant 5% VAT invoicing

Configure 5% VAT calculations, merchant tax fields, line-level breakdowns, and Arabic-English receipt text for UAE stores. Finance teams can review sales and tax totals by branch while formal authority-specific filing formats remain out of public copy until integrated.

Multi-currency for tourists

Accept AED, USD, EUR, SAR, and GBP at the counter with daily exchange rates set in the dashboard or synced from your bank. Receipts show both the AED total and the customer's tendered currency โ€” useful for Dubai Mall, Mall of the Emirates, and souk locations where international cardholders expect transparent FX.

Bilingual Arabic/English UX

Staff toggle between Arabic and English on the same device without restarting; mixed-language teams in Dubai, Abu Dhabi, and Sharjah share a single terminal. Receipts can be prepared in either language or both to match the buyer's preference.

Browser-based counter setup

Run the cashier on modern tablets, laptops, and desktop browsers, with product search and barcode-friendly workflows for busy mall counters. Specific peripheral and payment-terminal integrations should be confirmed during onboarding instead of promised as built-in.

Multi-emirate operations

Run stores across Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, and Fujairah from one dashboard with per-emirate inventory and accounting. Inter-emirate transfers move stock between branches with full audit trail. Consolidated reporting rolls up the chain for ownership while per-store reports stay scoped for branch managers.

Chat with us on WhatsApp