About Us

About Sandooq in Oman

We're on a mission to give businesses one modern platform to sell, manage inventory, and grow across every channel.

2020
Founded
50+
Team Members
10K+
Customers
7
Countries

Our Mission

To provide a reliable, easy-to-use POS and back-office suite that works anywhere, anytime. We believe technology should simplify operations, not complicate them, and help teams move faster with fewer tools.

Our Vision

We envision every business operating with enterprise-grade tools for sales, inventory, purchasing, accounting workflows, and multi-store growth. Our offline-first approach ensures continuity whether you're in a busy city or a low-connectivity region.

Our Values

Reliability

Build systems you can depend on, every single day.

Simplicity

Make complex technology accessible and easy to use.

Innovation

Continuously improve and adapt to changing needs.

Oman

Built for retail realities in Oman

Payment, tax, and operating needs vary by market, so Sandooq highlights capabilities that matter in this country.

Tax Authority-compliant 5% VAT

Configure 5% VAT calculations, merchant tax fields, Arabic-English receipt detail, and branch summaries for Oman retail. Formal portal-specific filing and e-document flows stay off the public site until the implementation is complete.

Tender setup for Omani counters

Use configured cash, card-style, and account tenders alongside multi-currency totals for Muscat, Salalah, Sohar, and Nizwa counters. Provider-specific card-terminal claims are removed until they are wired into the checkout experience.

Bilingual Arabic/English

Built for Omani staff serving local and expat customers across Muscat, Salalah, Sohar, and Nizwa. The cashier UI switches language on tap without restarting, and receipts can be prepared in Arabic with English secondary lines or in either language alone.

Multi-store across the Sultanate

Run Muscat, Salalah, Sohar, Nizwa, and Sur locations from one back office with per-store inventory, inter-branch transfers, and consolidated VAT reporting. Salalah's Khareef-season inventory spikes are visible separately from Muscat's steady year-round trade so chain owners spot the pattern early.

Offline-first selling

Keep selling during connectivity drops common in inland and coastal regions where 4G signal is uneven. Transactions queue on the local device โ€” encrypted database, in-order replay โ€” and sync when the network returns. The Z-report stays accurate even if the day ran entirely offline.

Chat with us on WhatsApp