About Us

About Sandooq in Saudi Arabia

We're on a mission to give businesses one modern platform to sell, manage inventory, and grow across every channel.

2020
Founded
50+
Team Members
10K+
Customers
7
Countries

Our Mission

To provide a reliable, easy-to-use POS and back-office suite that works anywhere, anytime. We believe technology should simplify operations, not complicate them, and help teams move faster with fewer tools.

Our Vision

We envision every business operating with enterprise-grade tools for sales, inventory, purchasing, accounting workflows, and multi-store growth. Our offline-first approach ensures continuity whether you're in a busy city or a low-connectivity region.

Our Values

Reliability

Build systems you can depend on, every single day.

Simplicity

Make complex technology accessible and easy to use.

Innovation

Continuously improve and adapt to changing needs.

Saudi Arabia

Built for retail realities in Saudi Arabia

Payment, tax, and operating needs vary by market, so Sandooq highlights capabilities that matter in this country.

Saudi-ready VAT receipts

Record sales with Arabic-English receipt details, configurable tax rates, merchant registration fields, and line-level totals that keep Riyadh, Jeddah, Dammam, Mecca, and Medina stores consistent while formal e-invoicing integrations are completed in a later rollout.

Configured tender tracking

Set up the tender methods your store uses, split payments across cash and card-style entries, and keep each method visible in cashier reports. Provider-specific acquirer integrations stay hidden from the public site until they are certified and wired into checkout.

Bilingual thermal receipts

Arabic-first receipt layouts with English secondary lines help mixed teams serve local customers and visitors. Receipt headers, item names, tax totals, discounts, and payment summaries can be reviewed before hardware rollout so each counter prints the right operational details.

Multi-store across the Kingdom

Run Riyadh, Jeddah, Dammam, Mecca, and Medina locations from one back office with per-store inventory, transfer requests between branches, and consolidated sales reporting. Per-store user permissions stop a branch cashier from seeing chain-wide margin data.

Offline-first selling

Keep ringing sales during connectivity drops common during prayer-time peaks and mall network maintenance windows. Checkout work is stored locally on the device and syncs back to the cloud when the network returns, keeping day-to-day sales records together.

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