About Us

About Sandooq in Syria

We're on a mission to give businesses one modern platform to sell, manage inventory, and grow across every channel.

2020
Founded
50+
Team Members
10K+
Customers
7
Countries

Our Mission

To provide a reliable, easy-to-use POS and back-office suite that works anywhere, anytime. We believe technology should simplify operations, not complicate them, and help teams move faster with fewer tools.

Our Vision

We envision every business operating with enterprise-grade tools for sales, inventory, purchasing, accounting workflows, and multi-store growth. Our offline-first approach ensures continuity whether you're in a busy city or a low-connectivity region.

Our Values

Reliability

Build systems you can depend on, every single day.

Simplicity

Make complex technology accessible and easy to use.

Innovation

Continuously improve and adapt to changing needs.

Syria

Built for retail realities in Syria

Payment, tax, and operating needs vary by market, so Sandooq highlights capabilities that matter in this country.

Multi-currency support

Handle Syrian pounds alongside USD and EUR with daily exchange rates set in the dashboard or pulled from the bank's parallel-market quote. Receipts show both the SYP total and the tendered currency clearly, and the daily Z-report breaks revenue out per currency so the bookkeeping handoff to the accountant takes minutes, not hours.

Truly offline-first

Built for Syria's network and power realities: checkout can continue through weak connectivity, work is stored locally, and the back office syncs when service returns. Damascus and Aleppo retailers can plan around outages without turning the public site into a certification claim.

Bilingual Arabic-first

Arabic-first interface tuned to Syrian retail terminology, with English fallback for staff serving expat and aid-worker customers. Receipts can be prepared in Arabic with English secondary lines, in Arabic alone, or in English alone depending on the counter workflow.

Resilient hardware

Works on basic Android tablets, low-spec laptops, and older desktops — the kind of hardware actually available in Damascus and Aleppo retail. Connects to standard ESC/POS receipt printers, HID-mode barcode scanners, and basic cash drawers. No proprietary equipment requirement, no need to import expensive Western terminals.

Multi-store ready

Manage Damascus, Aleppo, Latakia, and Homs stores from one back office with per-store inventory and inter-branch transfers. Consolidated reporting rolls up the chain while per-store user permissions keep branch cashiers scoped to their own daily report and stock. One back-office login, full picture for the owner.

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