Contact Us

Talk to Sandooq Syria

Have questions or need support? We're here to help.

Get in touch with our team and we'll get back to you as soon as possible.

Email

Send us an email and we'll respond within 24 hours.

hello@sandooq.app

WhatsApp

Chat with our team on WhatsApp for fast bilingual support in Arabic or English.

WhatsApp

Location

Remote-first team serving retailers across the GCC and Levant.

Syria • Remote across MENA

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

Send us a message

Syria

Built for retail realities in Syria

Payment, tax, and operating needs vary by market, so Sandooq highlights capabilities that matter in this country.

Multi-currency support

Handle Syrian pounds alongside USD and EUR with daily exchange rates set in the dashboard or pulled from the bank's parallel-market quote. Receipts show both the SYP total and the tendered currency clearly, and the daily Z-report breaks revenue out per currency so the bookkeeping handoff to the accountant takes minutes, not hours.

Truly offline-first

Built for Syria's network and power realities: checkout can continue through weak connectivity, work is stored locally, and the back office syncs when service returns. Damascus and Aleppo retailers can plan around outages without turning the public site into a certification claim.

Bilingual Arabic-first

Arabic-first interface tuned to Syrian retail terminology, with English fallback for staff serving expat and aid-worker customers. Receipts can be prepared in Arabic with English secondary lines, in Arabic alone, or in English alone depending on the counter workflow.

Resilient hardware

Works on basic Android tablets, low-spec laptops, and older desktops — the kind of hardware actually available in Damascus and Aleppo retail. Connects to standard ESC/POS receipt printers, HID-mode barcode scanners, and basic cash drawers. No proprietary equipment requirement, no need to import expensive Western terminals.

Multi-store ready

Manage Damascus, Aleppo, Latakia, and Homs stores from one back office with per-store inventory and inter-branch transfers. Consolidated reporting rolls up the chain while per-store user permissions keep branch cashiers scoped to their own daily report and stock. One back-office login, full picture for the owner.