In Lebanon, the daily reality of POS operation is unstable electricity, unstable internet, and an LBP/USD exchange rate that can move several percent intraday. Sandooq is designed for this — the encrypted local database on the terminal is the source of truth, the cloud is a mirror that catches up when the network and the grid both return. We tested the system through extended outages in retail environments in Beirut, Tripoli, and Saida with zero transaction loss. The exchange rate is set once daily — manually from the cashier UI, synced from your bank's published rate, or pulled from the Sayrafa quote — and applies across every cash drawer, every receipt, every store from that moment until you change it. Mixed LBP/USD tenders on a single sale split correctly across two cash drawers and the daily Z-report breaks revenue out per currency.
Lebanon
Built for retail realities in Lebanon
Payment, tax, and operating needs vary by market, so Sandooq highlights capabilities that matter in this country.
LBP/USD multi-currency
Display prices and accept both Lebanese pounds and US dollars on the same receipt, with separate cash drawers per currency and per-currency end-of-day reconciliation. The cashier can split a single sale across LBP and USD tenders without breaking the receipt or the daily Z-report — a feature most regional POS systems mishandle.
Daily exchange rate updates
Set the daily LBP/USD rate manually from the dashboard, sync from your bank's published rate, or pull from the parallel-market Sayrafa quote. Change once and it applies across all stores, all terminals, all receipts. Historical rates are preserved on every transaction for accurate margin reporting in either currency.
Truly offline-first
Designed for Lebanon's network reality: checkout can continue without a live connection, then syncs back-office data when service returns. Power cuts, ISP outages, and generator-only operation are part of the product assumptions for Beirut, Tripoli, and Saida retailers.
Bilingual receipts and UX
Arabic and English on the same printout works for any neighborhood from Hamra to Achrafieh to the south. The cashier UI toggles language per session, and receipt headers, item lines, totals, and footers can be prepared for Lebanese, Syrian, and tourist customers.
Resilient to power cuts
Local-first storage means a power cut doesn't lose transactions — the encrypted database on the terminal is the source of truth, the cloud is the mirror. Battery-powered tablets and printers can run a full shift on inverter power, and the queue replays in order when grid power and connectivity both return.
Trusted by leading businesses worldwide
Atlas Retail
Nour Market
Cedar Store
Urban Mart
Prime Bazaar
Harbor Shop
Features
Everything You Need to Succeed
Our comprehensive POS system includes all the tools you need to run your business efficiently.
Offline-First Architecture
Keep selling without internet. POS stays fast and reliable, then syncs automatically when you're back online.
Smart Inventory Management
Track stock, cost layers, transfers, and approvals. Create purchase orders, receive GRNs, and reorder with confidence.
Customer Relationship Management
Build loyalty with profiles, points, gift cards, store credit, and on-account (AR) payments.
Multi-Currency
Accept payments in multiple currencies with real-time exchange rates and automatic conversion.
Powerful Analytics & Reports
Understand sales, inventory, returns, and cash flow with dashboards, P&L, and multi-store reporting.
Lightning Fast
Optimized for speed with instant checkout, quick product search, and responsive interface.
Secure Payments
Encrypted data, role-based access, and audit trails to keep transactions safe.
Mobile Ready
Works on any device - tablets, phones, or desktop. Take your POS anywhere you go.
Enterprise Security
Role-based access control, audit logs, and enterprise-grade security for your peace of mind.
See what our customers have to say about their experience with our POS system.
"The system keeps checkout moving even when the connection drops, and branch sales are clearer without calling each store for updates."
RK
Rana Khalil
Owner at Dekenet Al Nes
"Between consultations, pharmacy items, and pet food, we needed one checkout flow. Billing is faster now and the team always knows what stock is available."
DMH
Dr. Monah Haddad
Founder at Dr. Monah Vet Clinic
"The staff picked it up quickly, receipt mistakes dropped, and closing the day takes far less manual checking than before."
HN
Hadi Nassar
Store Manager at Al Noor Mini Market
Enterprise-grade security & reliability
Built with encryption, access controls, and auditability to protect your business data.
Data Encryption
Encrypted in transit and at rest
Role-Based Access
Least-privilege permissions by role
Audit Logs
Track critical actions across the system
Monitoring
Health and error tracking
Backups
Regular backups for recovery
Support
Help from our team when you need it
Frequently asked questions
Everything you need to know about our POS system. Can't find what you're looking for? Contact our team.
How does offline mode work?
Sandooq's offline mode stores your entire product catalog, customer list, and pricing on the device, so checkout keeps running when the internet drops or power flickers. Every sale, return, payment, and inventory movement is queued locally in an encrypted database on the terminal. When connectivity is restored — whether seconds or hours later — the queue syncs automatically to the cloud back office in the order it happened, with no manual intervention required from the cashier. Conflict resolution is handled server-side so two terminals selling the same SKU offline never double-decrement stock. We tested the system through extended outages across Lebanese and Syrian retail environments and zero transactions were lost. This is the difference between offline-capable (slow, brittle) and offline-first (designed for it).
Can I migrate from my current POS system?
Yes. Sandooq supports CSV import for products, variants, categories, customers, suppliers, and opening stock balances — the same export formats produced by Foodics, Loyverse, Square, Rewaa, and most legacy MENA POS systems. The dashboard import wizard validates rows before committing and shows a diff so you can confirm the mapping before going live. For larger or more complex migrations — multi-store inventory, loyalty point balances, accounts receivable, multi-currency cash drawers — our merchant-success team handles the import on your behalf within the onboarding window and reconciles totals against your previous system before cutover. We do not charge a migration fee on any plan; the timeline depends on data quality but most single-store migrations complete in under a week.
What hardware do I need?
Sandooq runs on any modern tablet, phone, laptop, or desktop with a recent browser — no proprietary terminals required. The recommended setup for a typical retail counter is a 10-inch Android tablet or iPad with a wired or Bluetooth thermal receipt printer (ESC/POS-compatible, including Epson TM-T82III, Star TSP143, Xprinter XP-T80B) and a USB or Bluetooth barcode scanner (any HID-mode scanner works without configuration). Cash drawers connect through the printer's RJ11 trigger. For multi-store chains we support a mix of devices across branches and warehouses without licensing per device. If you already own retail hardware, send us the model numbers and we'll confirm compatibility before purchase — most equipment less than five years old is supported out of the box.
Is my data secure?
Sandooq encrypts data in transit (TLS 1.2+) and at rest, with each tenant's records isolated at the database row level using PostgreSQL row-level security so one merchant can never query another's sales, stock, or customer records. All staff actions — login, sale, void, refund, manager override, cash drawer open, price change — are written to an audit log with timestamp, user, and device identifier. Role-based access control governs which staff can void transactions, see margins, approve discounts above thresholds, or close the till.
Do you charge transaction fees?
Sandooq does not add platform transaction fees on top of your sales — your subscription is flat-rate and your monthly bill does not scale with revenue. Payment processor or acquirer fees may still apply when you use external card terminals, hosted card payment, or other payment providers, and those fees are billed by the processor directly.
Can I use my own domain?
Receipt branding and merchant profile details can be configured during onboarding. Customer-facing pages, deeper branded surfaces, and fully branded cashier experiences are not advertised as generally available until those surfaces are integrated and verified.
What kind of support do you offer?
Sandooq provides bilingual Arabic and English support across email, WhatsApp Business chat, and scheduled video calls. Email support is included on every plan with a response target inside one business day; the Professional plan adds priority WhatsApp support and same-day response during business hours; Enterprise adds a dedicated merchant-success manager, a private Slack or WhatsApp Business channel for your team, and a documented SLA with credits for missed response targets. For new merchants we run a guided onboarding session covering catalog import, hardware setup, staff training, payment integration, and a checklist tailored to your country's tax requirements. Our support team includes engineers who can debug device-level issues, not only product-knowledge agents.
Can I cancel anytime?
Yes, you can cancel from your account settings at any time without speaking to anyone and without an early-termination fee on standard plans. After cancellation, your account remains active for the remainder of the billing period you've already paid for; you continue to ring sales, run reports, and access the back office normally during that window. Operational data exports can be prepared during offboarding so you can take your business records with you.
Still have questions?
Ready to Get Started?
Launch a faster checkout and a smarter back office in days, not months.