About Us

About Sandooq in Lebanon

We're on a mission to give businesses one modern platform to sell, manage inventory, and grow across every channel.

2020
Founded
50+
Team Members
10K+
Customers
7
Countries

Our Mission

To provide a reliable, easy-to-use POS and back-office suite that works anywhere, anytime. We believe technology should simplify operations, not complicate them, and help teams move faster with fewer tools.

Our Vision

We envision every business operating with enterprise-grade tools for sales, inventory, purchasing, accounting workflows, and multi-store growth. Our offline-first approach ensures continuity whether you're in a busy city or a low-connectivity region.

Our Values

Reliability

Build systems you can depend on, every single day.

Simplicity

Make complex technology accessible and easy to use.

Innovation

Continuously improve and adapt to changing needs.

Lebanon

Built for retail realities in Lebanon

Payment, tax, and operating needs vary by market, so Sandooq highlights capabilities that matter in this country.

LBP/USD multi-currency

Display prices and accept both Lebanese pounds and US dollars on the same receipt, with separate cash drawers per currency and per-currency end-of-day reconciliation. The cashier can split a single sale across LBP and USD tenders without breaking the receipt or the daily Z-report — a feature most regional POS systems mishandle.

Daily exchange rate updates

Set the daily LBP/USD rate manually from the dashboard, sync from your bank's published rate, or pull from the parallel-market Sayrafa quote. Change once and it applies across all stores, all terminals, all receipts. Historical rates are preserved on every transaction for accurate margin reporting in either currency.

Truly offline-first

Designed for Lebanon's network reality: checkout can continue without a live connection, then syncs back-office data when service returns. Power cuts, ISP outages, and generator-only operation are part of the product assumptions for Beirut, Tripoli, and Saida retailers.

Bilingual receipts and UX

Arabic and English on the same printout works for any neighborhood from Hamra to Achrafieh to the south. The cashier UI toggles language per session, and receipt headers, item lines, totals, and footers can be prepared for Lebanese, Syrian, and tourist customers.

Resilient to power cuts

Local-first storage means a power cut doesn't lose transactions — the encrypted database on the terminal is the source of truth, the cloud is the mirror. Battery-powered tablets and printers can run a full shift on inverter power, and the queue replays in order when grid power and connectivity both return.

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