Simple, Transparent Pricing
Choose a plan that matches your size and workflow.
Sandooq offers three plans for MENA retailers. The Starter plan is $29 per month ($24/month billed yearly) and covers one store, two staff accounts, and up to 1,000 products. The Professional plan is $79 per month ($66/month billed yearly) and covers up to five stores, ten user accounts, 10,000 products, priority support, and online card payment links through Tap Payments. The Enterprise plan is custom-priced for larger operations with unlimited stores, users, and products, dedicated support, and custom onboarding. Every plan includes the full POS: offline-first checkout, shared data across tills, inventory and purchasing, on-account (AR) invoicing, multi-currency tills, barcode scanning, and customer accounts. Sandooq adds no transaction fees on any plan.
Starter
Perfect for small businesses just getting started
Billed $288/year
- 1 Store location
- 2 User accounts
- 1,000 Products
- Full inventory management
- Purchasing & goods receiving
- On-account (AR) sales & invoicing
- Email & WhatsApp support
- Online card payment links (Tap)
Professional
For growing businesses with multiple locations
Billed $792/year
- Up to 5 Store locations
- 10 User accounts
- 10,000 Products
- Full inventory management
- Purchasing & goods receiving
- On-account (AR) sales & invoicing
- Priority support response
- Online card payment links (Tap)
Enterprise
For large organizations with custom needs
- Unlimited Store locations
- Unlimited User accounts
- Unlimited Products
- Full inventory management
- Purchasing & goods receiving
- On-account (AR) sales & invoicing
- Dedicated support contact
- Online card payment links (Tap)
- Custom onboarding
All Plans Include
Frequently Asked Questions
Can I try before I buy?
Yes — Sandooq offers a guided free trial, arranged through our team and set up with your real catalog so you can run actual checkout flows before committing. We do not ask for a credit card and there is no auto-charge at the end of the trial — billing only begins after you explicitly choose a plan with us. Trials typically run two weeks and can be extended for merchants who need more time to evaluate, such as multi-store operations with complex catalog setup. Reach out through the contact page or WhatsApp to start a trial sized to your operation.
Can I change plans later?
Yes — you can move between Starter, Professional, and Enterprise at any time. Plan changes are handled by the Sandooq team: contact us and the change is applied for you, with upgrades unlocking the new limits as soon as they are applied and downgrades taking effect at the end of your current billing period so active workflows are not disrupted. There is no penalty fee in either direction. If a downgrade would exceed the lower plan's limits (for example, more stores than the plan allows), we walk through reconciling that with you before the change is made.
What payment methods do you accept?
Subscriptions are invoiced directly by Sandooq and are typically paid by bank transfer; our team arranges the invoicing when you choose a plan. At the till, the POS records whichever tender methods are configured for your store, with hosted online card payment available where the Tap Payments feature is enabled (Professional and Enterprise plans).
Is there a contract or commitment?
No — standard Starter and Professional plans are month-to-month with no minimum term and no auto-renewing annual commitment hidden in fine print. You pay for the month you use, and cancellation takes effect at the end of that month with no early-termination fee. Annual billing is offered at a discount for merchants who want budget certainty, but the discount is a price reduction, not a multi-year lock-in. Enterprise customers operating multiple brands or many locations often prefer a written annual agreement with agreed support and invoicing terms; those are negotiated case by case and remain optional, not required to use the product.
Do you offer discounts for nonprofits?
Yes — registered nonprofits, charitable foundations, and educational institutions can ask us about discounted pricing. Send proof of nonprofit status — a registration certificate from your country's commerce ministry or equivalent, or recognised international NGO documentation — through the contact page or WhatsApp and we will come back to you. Discounts are not conditioned on contracts or long-term commitments.